Deerwood Bank is pleased to announce updated roles for its retail leadership team, with Kaycee Cocking stepping into the position of Retail Leader – Northern Market and Heidi Holtz serving as Retail Leader – Central Market. These changes are designed to strengthen leadership focus across markets and allow for increased attention on staff development, operational efficiencies, and community partnerships.
Blackduck, MN – Kaycee Cocking brings nearly 12 years of banking experience, all within Deerwood Bank, where she has held roles including Teller, Personal Banker, Commercial Lending Assistant, Retail Manager, and now Market Leader. Throughout her career, she has gained hands-on experience across multiple areas of retail banking, building a strong foundation in both customer service and operational processes while supporting team development along the way.
Her well-rounded background provides a strong understanding of both daily operations and customer needs, along with experience supporting system conversions, acquisitions, and process improvements. A Brainerd native now based in northern Minnesota, Kaycee is known for her big-picture thinking, ability to identify efficiencies, and passion for helping others grow professionally.
Brainerd, MN – Heidi Holtz brings more than 13 years of experience with the organization, having advanced from teller to Retail Manager and most recently Central Market Leader. Over that time, she has built strong experience in leading retail teams, supporting day-to-day operations, and driving consistency across locations while maintaining a focus on both staff and customer experience.
She has demonstrated a strong ability to lead teams, think strategically, and drive continuous improvement. Based in the Brainerd area, Heidi is passionate about developing her team, enhancing the customer experience, and maintaining strong connections within the communities she serves.
“These leadership changes create an opportunity for both Kaycee and Heidi to further elevate our retail teams,” said Robynn Halstad, Vice President – Retail Banking. “Their experience, leadership styles, and commitment to both employees and customers position them well to focus on developing talent, strengthening operations, and continuing to build meaningful community partnerships across our markets.”
Deerwood Bank is proud to support Kaycee and Heidi in their retail leadership roles and looks forward to the continued impact they will make across the organization.
About Deerwood Bank
Deerwood Bank is a Minnesota-based community bank with a commitment to personalized service and strong local partnerships. With more than a century of experience, Deerwood provides financial solutions that support individuals, families, and businesses across Minnesota.
Contact Kaycee:
Kaycee Cocking
Retail Leader
Deerwood Bank – Blackduck
218-441-2905
kaycee.cocking@deerwoodbank.com
Contact Heidi:
Heidi Holtz
Retail Leader
Deerwood Bank – Brainerd
218-454-3560
heidi.holtz@deerwoodbank.com




