Quality Assurance Assistant - Baxter/Brainerd/Deerwood


***We are hoping to make this hire in our Brainerd/Baxter or Deerwood market, however, considerations will also be given to other locations.

Deerwood Bank has an excellent opportunity in our Mortgage Department for Quality Assurance Assistant. Deerwood Bank has been a partner in Minnesota’s progress since 1910 and have helped businesses grow and prosper for over 100 years. We are a growing, family-owned, community bank with 13 locations throughout Minnesota and are seeking a candidate for this full-time position.

Primary role would be quality control reviews of loan estimates, closing disclosures and other loan documents to ensure compliance and accuracy related to TILA RESPA Integrated Disclosures (TRID), as well as all other applicable rules, regulations, policies and procedures related to Residential Real Estate Lending.

This position demands extreme attention to detail with outstanding quality and excellent customer service. A minimum of 2 years experience and knowledge in the industry is required for this position.

Job Type: Full-time

Disclaimer:
The above statements are intended to describe the general nature of work of employee.  Deerwood Bank has the authority to change and/or add any functions, duties and responsibilities as management deems necessary to meet business and organizational needs.

Applications are located below. Please include a resume with application.





Bank Teller - Grand Rapids


Reports to:

Retail Manager

Position Summary:

Responsible for performing a variety of duties such as proper handling of teller work, cash, accurately balancing, deposits, checks, payments promoting various bank products and services as well as other tasks as assigned. This position demands a high level of customer service skills, attention to detail and adherence to all bank policies and procedures.

Grade Level:

1 and 2

Functions, Duties and Responsibilities:

  • Assist customers and staff with various retail, operations and customer service support.
  • Receives customer deposits for all accounts and payments. Verifying customer balances and requiring proper identification and documentation.
  • Maintains currency and coin supply within bank policy.
  • Maintains balancing records within acceptable limits.
  • Familiar with security equipment and understands safety precautions.
  • Provides various tasks including but not limited to verifying balances, balance ATM, order checks, documenting change of addresses, answering phones and questions, follow proper safe deposit box access, branch capture, redeem savings bonds, buy and sell foreign currency, prepare cashier checks, selling gift and reloadable cards, temporary cards, wire transfers, verify mail and night depository bags and envelopes, accurate logs and other appropriate activities to support the banks service reputation.
  • Cross sell and introduce new services to customers following the focus of branch goals and regulatory guidance.
  • Open and close the bank following proper security procedures.
  • Any other functions, duties and responsibilities as management may assign

Knowledge, Skills and Abilities:

  • Provide excellent customer service and work in a team environment.
  • Ability to prioritize and make on the spot decisions regarding customer transactions, weighing customer satisfaction issues with exposure to loss or fraud.
  • In-depth knowledge of all bank deposit products, services and policies
  • Basic knowledge of bank loan and investment center products
  • Effectively operate all office equipment required to support this position. To include but not limited to personal computer, strong keyboarding skills, fax, scanner/copier, printer, phone system, all applications, spreadsheets, database and presentation software necessary.
  • Must be alert to fraudulent activity, dishonesty, questionable behavior or improper handling of accounts and report to appropriate Bank personnel.Strong interpersonal skills, attention to detail, positive attitude and pleasant personality.
  • Excellent oral and written communication skills. Display independent judgement.
  • Demonstrate excellent organization, prioritize workflow, adaptability and flexibility.
  • Ability to work in a fast-paced environment and be a quick thinker and learner while maintaining a high degree of accuracy.


Training and Experience:

  • High school diploma or GED preferred; and cash handling and customer service experience preferred.

Disclaimer:
The above statements are intended to describe the general nature of work of employee.  Deerwood Bank has the authority to change and/or add any functions, duties and responsibilities as management deems necessary to meet business and organizational needs.

Applications are located below. Please include a resume with application.





Mortgage Loan Officer - Metro


Deerwood Bank is seeking a full time Mortgage Loan Officer in our Inver Grove Heights offices. This position involves soliciting and originating secondary market and in-house real estate loans.

  • Must provide excellent customer service; plan, organize, and use time, technology and resources efficiently
  • Demonstrate the knowledge and skills required; exhibit professionalism and confidentiality; and possess in-depth knowledge of mortgage finance
  • Four year college degree or knowledge level equivalent required; two or more years lending experience preferred. Applicant must be eligible for National Mortgage Licensing System registration.
  • Deerwood Bank is a growing Community Bank that offers a professional work environment, where accomplishments are celebrated, strong performance is rewarded and creative ideas are welcomed

To apply, contact Brian Jacobson at brian.jacobson@deerwoodbank.com

Applications are located below. Please include a resume with application.





Employment Application Form *PDF* »

Mail completed applications and/or resumes to: (Unless otherwise indicated above)

Andrea Bedard, PHR
Deerwood Bank
PO Box 520
Deerwood, MN 56444

Or scan and email to andrea.bedard*AT*deerwoodbank.com

 

An Equal Opportunity Employer

Applicant Rights Under Federal Employment Laws:

Family and Medical Leave Act (FMLA) 

Equal Employment Opportunity (EEO)

Equal Employment Opportunity Supplement

Employee Polygraph Protection Act (EPPAC)