Teller I / Part Time Teller - Grand Rapids


Reports to:

Retail Manager

Position Summary:

Responsible for performing a variety of duties such as proper handling of teller work, cash, accurately balancing, deposits, checks, payments promoting various bank products and services as well as other tasks as assigned. This position demands a high level of customer service skills, attention to detail and adherence to all bank policies and procedures.

Grade Level:

1 and 2

Functions, Duties and Responsibilities:

  • Assist customers and staff with various retail, operations and customer service support.
  • Receives customer deposits for all accounts and payments. Verifying customer balances and requiring proper identification and documentation.
  • Maintains currency and coin supply within bank policy.
  • Maintains balancing records within acceptable limits.
  • Familiar with security equipment and understands safety precautions.
  • Provides various tasks including but not limited to verifying balances, balance ATM, order checks, documenting change of addresses, answering phones and questions, follow proper safe deposit box access, branch capture, redeem savings bonds, buy and sell foreign currency, prepare cashier checks, selling gift and reloadable cards, temporary cards, wire transfers, verify mail and night depository bags and envelopes, accurate logs and other appropriate activities to support the banks service reputation.
  • Cross sell and introduce new services to customers following the focus of branch goals and regulatory guidance.
  • Open and close the bank following proper security procedures.
  • Any other functions, duties and responsibilities as management may assign

Knowledge, Skills and Abilities:

  • Provide excellent customer service and work in a team environment.
  • Ability to prioritize and make on the spot decisions regarding customer transactions, weighing customer satisfaction issues with exposure to loss or fraud.
  • In-depth knowledge of all bank deposit products, services and policies
  • Basic knowledge of bank loan and investment center products
  • Effectively operate all office equipment required to support this position. To include but not limited to personal computer, strong keyboarding skills, fax, scanner/copier, printer, phone system, all applications, spreadsheets, database and presentation software necessary.
  • Must be alert to fraudulent activity, dishonesty, questionable behavior or improper handling of accounts and report to appropriate Bank personnel.Strong interpersonal skills, attention to detail, positive attitude and pleasant personality.
  • Excellent oral and written communication skills. Display independent judgement.
  • Demonstrate excellent organization, prioritize workflow, adaptability and flexibility.
  • Ability to work in a fast-paced environment and be a quick thinker and learner while maintaining a high degree of accuracy.


Training and Experience:

  • High school diploma or GED preferred; and cash handling and customer service experience preferred.

Disclaimer:
The above statements are intended to describe the general nature of work of employee.  Deerwood Bank has the authority to change and/or add any functions, duties and responsibilities as management deems necessary to meet business and organizational needs.

Applications are located below. Please include a resume with application.





Systems Security Administrator - (Waite Park Preferred)


*We are hoping to make this hire in our Waite Park office, however, considerations will also be given to other locations.

Position Title: Systems Security Administrator Date: 2019

Department: Operations

Reports to: Information Technology (IT) Manager

Primary Position Objective:

The Systems Security Administrator is responsible for day-to-day administration of the security components of the bank’s critical information systems, including the core banking system and its ancillary programs, Active Directory, and the organization’s networks and servers.

Major Responsibilities and Duties:

  • Work with the IT Manager and Information Security Officer to assist with the development and implementation of policies, programs, and processes related to the effective administration of security and access privileges for the bank’s critical information systems.
  • Develop and maintain a Segregation of Duties (SOD) Matrix for the bank’s critical systems and processes and for those systems that transmit or store sensitive information or that initiate or affect banking transactions.
  • Develop and maintain an effective change management program related to access credentials and provisioning of critical services to staff.
  • Identify and maintain a listing of information systems used throughout the organization, regardless of criticality, including data related to purpose, sensitive information, security, storage, transmission, and backup-recovery workflows.
  • Develop and maintain a program of periodic systems certifications for the bank’s critical and higher risk systems, as well as user access to those systems.
  • Assist the BCP Administrator with administration of the Business Continuation Plan (BCP) and Pandemic Response Plan, including plan development, dissemination, training, testing and reporting.
  • Assist the IT Manager with their oversight of the bank’s managed services provider(s), assuring the effective ongoing support of hardware and software systems throughout the organization.
  • Provide input and validation for maintenance of the bank’s Cybersecurity Self-Assessment and GLBA Information Security Risk Assessment.
  • Provide timely and effective remediation to audit and examination findings.
  • Assist the IT Manager with deployment and decommission of new and retired equipment.
  • Work with the IT Manager to prioritize and develop technology plans and initiatives in support of the bank’s strategic objectives, regulatory expectations, and operating budget.
  • Assist the Information Security Officer (ISO) with the development, implementation, and training related to the bank’s Information Management policies and procedures.
  • Serve as a voting and contributing member of the bank’s Information Security & Technology Committee (ISTC).
  • Serve as an information security expert to the bank’s Incident Response Team (IRT).
  • Assist auditors and examiners during all phases of the audit/exam cycle.
  • Participate in the consideration and development of new products and services to ensure appropriate consideration of information security objectives.
  • Other duties as necessary or assigned.

Background and Education:

  • Minimum of 2 years of post-secondary training concentrated in a technical or computer-related discipline, preferably information systems or systems administration. Four-year college degree preferred.
  • Information security or information systems certification(s) preferred, such as Microsoft Technology Associate (MTA), ISACA CSX Cybersecurity Fundamentals certificate, CompTIA Security+ certificate, Certified Ethical Hacker (CEH) certificate, etc.
  • Minimum of 3 years of experience working with microcomputers, local and wide area network, data storage and communications, virtualized server environments, information security best practices, and banking business systems.

Regulatory Compliance Requirements:

Incumbent will be responsible for meeting the requirements for all statutes/regulations pertaining to or governing their position/department.

Incumbent will be subject to periodic background checks.

Independent Judgment:

The incumbent will exercise sound business judgment by making decisions based on the facts and on logical assumptions. It is imperative this position generates and/or recognizes imaginative solutions, fresh ideas, and innovative approaches while maintaining and using sound banking and information security practices.

Core Competencies:

  • Organizational/Business: Generates new ideas; Knows and understands the bank’s mission, vision, values, goals and objectives; Uses technical/functional expertise.
  • Problem Solving / Decision: Analyzes issues; Produces effective, practical decisions/solutions; Makes judgments decisively; Applies technical and financial data accurately.
  • Sales/Service: Meets / exceeds internal customer needs; Identifies customer/project needs; Knows the bank’s products and services;
  • Communication: Fosters open communications; Demonstrates listening skills; Demonstrates speaking skills; Translates technical materials into client friendly, plain language materials.
  • Interpersonal: Builds relationships; Displays organizational teamwork; Develops and maintains positive human relations; Builds internal and external networks
  • Personal Effectiveness: Demonstrates adaptability; Demonstrates detail orientation; Develops self; Demonstrates efficient & effective time management; Stimulates successful results.

Disclaimer:
The above statements are intended to describe the general nature of work of employee. Deerwood Bank has the authority to change and/or add any functions, duties and responsibilities as management deems necessary to meet business and organizational needs.

Job Type: Full-time

Applications are located below. Please include a resume with application.





Bank Teller - Blackduck


Reports to:

Retail Manager

Position Summary:

Responsible for performing a variety of duties such as opening accounts, maintenance and account closures, proper handling of teller work, cash, accurately balancing, deposits, checks, payments promoting various bank products and services as well as other tasks as assigned. This position demands a high level of customer service skills, attention to detail and adherence to all bank policies and procedures.

Grade Level: 3

Functions, Duties and Responsibilities:

  • Assist customers and staff with various retail, operations and customer service support.
  • Receives customer deposits for all accounts and payments. Verifying customer balances and requiring proper identification and documentation.
  • Maintains currency and coin supply within bank policy.
  • Maintains balancing records within acceptable limits.
  • Familiar with security equipment and understands safety precautions.
  • Maintains adequate supplies of and appropriate audits of cashier’s checks, gift cards, reloadable cards and temporary cards.
  • Cross trains employees in all functions of the Teller position.
  • Opens accounts, performs applicable maintenance and account closures.
  • Provides various tasks including but not limited to verifying balances, maintain load and balance ATM, order checks, documenting change of addresses, answering phones and questions, follow proper safe deposit box access, may have to maintain bait money, branch capture, redeem savings bonds, buy and sell foreign currency, prepare cashier checks, selling gift and reloadable cards, temporary cards, wire transfers, verify mail and night depository bags and envelopes, accurate logs and other appropriate activities to support the banks service reputation.
  • Cross sell and introduce new services to customers focusing on branch goals and regulatory guidelines.
  • Open and close the bank following proper security procedures.
  • Any other functions, duties and responsibilities as management may assign

Knowledge, Skills and Abilities:

  • Provide excellent customer service and work in a team environment.
  • Ability to prioritize and make on the spot decisions regarding customer transactions, weighing customer satisfaction issues with exposure to loss or fraud.
  • In-depth knowledge of all bank deposit products, services and policies
  • Basic knowledge of bank loan and investment center products
  • Effectively operate all office equipment required to support this position. To include but not limited to personal computer, strong keyboarding skills, fax, scanner/copier, printer, phone system, all applications, spreadsheets, database and presentation software necessary.
  • Must be alert to fraudulent activity, dishonesty, questionable behavior or improper handling of accounts and report to appropriate Bank personnel.
  • Strong interpersonal skills, attention to detail, positive attitude and pleasant personality.
  • Excellent oral and written communication skills. Display independent judgement.
  • Demonstrate excellent organization, prioritize workflow, adaptability and flexibility.
  • Ability to work in a fast-paced environment and be a quick thinker and learner while maintaining a high degree of accuracy.

Training and Experience:

  • High school diploma or GED preferred; and cash handling and customer service experience preferred.

*Disclaimer:
*The above statements are intended to describe the general nature of work of employee. Deerwood Bank has the authority to change and/or add any functions, duties and responsibilities as management deems necessary to meet business and organizational needs.

Job Type: Full-time

Applications are located below. Please include a resume with application.





Mortgage Loan Officer - Metro


Deerwood Bank is seeking a full time Mortgage Loan Officer in our Inver Grove Heights offices. This position involves soliciting and originating secondary market and in-house real estate loans.

  • Must provide excellent customer service; plan, organize, and use time, technology and resources efficiently
  • Demonstrate the knowledge and skills required; exhibit professionalism and confidentiality; and possess in-depth knowledge of mortgage finance
  • Four year college degree or knowledge level equivalent required; two or more years lending experience preferred. Applicant must be eligible for National Mortgage Licensing System registration.
  • Deerwood Bank is a growing Community Bank that offers a professional work environment, where accomplishments are celebrated, strong performance is rewarded and creative ideas are welcomed

To apply, contact Brian Jacobson at brian.jacobson@deerwoodbank.com

Applications are located below. Please include a resume with application.





Employment Application Form *PDF* »

Mail completed applications and/or resumes to: (Unless otherwise indicated above)

Andrea Bedard, PHR
Deerwood Bank
PO Box 520
Deerwood, MN 56444

Or scan and email to andrea.bedard*AT*deerwoodbank.com

 

An Equal Opportunity Employer

Applicant Rights Under Federal Employment Laws:

Family and Medical Leave Act (FMLA) 

Equal Employment Opportunity (EEO)

Equal Employment Opportunity Supplement

Employee Polygraph Protection Act (EPPAC)