Personal Banker - Waite Park


We are looking for a Personal Banker to join the awesome team in our Waite Park location.

About the Position

The position requires a high level of customer service, including open and maintain deposit, loan and investment products with occasional teller duties as needed.

  • Assist customers and staff with various retail, operations and customer service support.
  • Provide credit products within bank loan policy and regulatory guidelines.
  • Report and attempt collections of overdrawn or past due accounts.
  • Consumer and Business development with direct contact with existing and new customers.
  • Receives customer deposits for all accounts and payments. Verifying customer balances and requiring proper identification and documentation.
  • Maintains currency and coin supply within bank policy as well as maintains balancing records within acceptable limits.
  • Familiar with security equipment and understands safety precautions.
  • Cross trains employees in all functions of the Teller position.
  • Opens accounts, loans and investment products.
  • Provides various tasks including but not limited to verifying balances, maintain load and balance ATM, order checks, documenting change of addresses, answering phones and questions, follow proper safe deposit box access, may have to maintain bait money, branch capture, redeem savings bonds, buy and sell foreign currency, prepare cashier checks, selling gift and reloadable cards, temporary cards, wire transfers, verify mail and night depository bags and envelopes, accurate logs and other appropriate activities to support the banks service reputation.
  • Cross sell and introduce new services to customers focusing on branch goals and within regulatory guidelines.
  • Open and close the bank following proper security procedures.
  • Any other functions, duties and responsibilities as management may assign.

About You

We seek to find a highly motivated and organized individual who enjoys working closing with staff and customers.

  • Provide excellent customer service and work in a team environment.
  • Be actively involved in community activities.
  • Ability to prioritize and make on the spot decisions regarding customer transactions, weighing customer satisfaction issues with exposure to loss or fraud.
  • In-depth knowledge of all bank deposit products, services and policies.
  • Basic knowledge of bank loan and investment products.
  • Effectively operate all office equipment required to support this position. To include but not limited to personal computer, strong keyboarding skills, fax, scanner/copier, printer, phone system, all applications, spreadsheets, database and presentation software necessary.
  • Must be alert to fraudulent activity, dishonesty, questionable behavior or improper handling of accounts and report to appropriate Bank personnel.
  • Strong interpersonal skills, attention to detail, positive attitude and pleasant personality.
  • Excellent oral and written communication skills. Display independent judgement.
  • Demonstrate excellent organization, prioritize workflow, adaptability and flexibility.
  • Ability to work in a fast-paced environment and be a quick thinker and learner while maintaining a high degree of accuracy.

About Your Experience

If you have a passion for customer service, good written and verbal communication and interpersonal skills and cash handling experience, we would like to meet you!

  • High school diploma or GED preferred
  • Cash handling and customer service experience preferred
  • Strong organizational skills

The above statements are intended to describe the general nature of work of employee. Deerwood Bank has the authority to change and/or add any functions, duties and responsibilities as management deems necessary to meet business and organizational needs.

Applications can be found at the bottom of this page. Please include a resume with your application.






Senior Processing & Disclosure Specialist - Any Office Location


Department: 

Residential Real Estate

Accountable To:

Vice President, Mortgage Quality Control Manager

Position Summary:

This position is primarily responsible for the recruitment, hiring, training, assessment, supervision and coaching of the Processing and Disclosure personnel in the Residential Real Estate Department.  Will be responsible for monitoring Processing and Disclosure tasks to ensure they are completed on time and accurately as well as providing backup support for those roles as well.   Supervised staff are located in various branch offices.

Functions, Duties and Responsibilities:

  • Responsible for recruiting, hiring, training, performance assessment, coaching and general supervision of Processing and Disclosure personnel
  • Will monitor task volume and ensure files are processed and disclosed timely and accurately
  • Must learn systems and software to be able to competently perform tasks completed by supervised staff when there is a need for coverage for a subordinate as well as additional support
  • Ongoing evaluation of employee performance, compensation, diagnosis of performance issues, discipline, termination, promotion and recognition as appropriate
  • Determine training needs and arrange for training and continuing education as appropriate
  • Review and approve employee timecards and PTO requests
  • Responsible for scheduling and work allocation. Discuss and coordinate team alignment changes with Vice President Residential Lending Manager and Vice President Quality Control Manager as needed
  • Cross train staff for backup and duplication
  • Institute process and position changes as recommended by Senior Management and provide input on such proposed changes
  • Additional duties as assigned

Regulatory Compliance Requirements:

  • Incumbent will be responsible for meeting the requirements for all statutes/regulations pertaining to or governing his/her position. These include TRID, HMDA, ECOA, Fair Housing and Fair Lending, among others.

Knowledge, Skills and Abilities:

  • Minimum 5 years of experience in residential mortgage loan processing or related experience
  • Working knowledge of loan documentation and the ability to review and interpret loan terms
  • Hands on experience with a loan accounting system, loan documentation software, word processing in a windows environment and proficiency in spreadsheet software
  • Provide excellent written and verbal customer service
  • Must have strong interpersonal skills, extreme attention to detail and positive attitude while working closely with team members in a collaborative and supporting manner
  • Ability to prioritize and make ‘on the spot’ decisions that impact the customer, weighing customer satisfaction with exposure to loss or fraud
  • In-depth knowledge of mortgage process
  • Effectively operate all office equipment required to support this position. To include but not limited to personal computer, strongkeyboarding skills, fax, scanner/copier, printer, phone system, all applications, spreadsheets, database and presentation software necessary
  • Display independent judgement
  • Demonstrate excellent organization, prioritize workflow, adaptability and flexibility
  • Ability to work in a fast-paced environment and be a quick thinker and fast learner while maintaining a high degree of accuracy

Disclaimer – The above statements are intended to describe the general nature of work of employee. Deerwood Bank has the authority to change and/or add any functions, duties and responsibilities as management deems necessary to meet business and organizational needs.

Applications can be found at the bottom of this page.






Real Estate Loan Processor - Any Office Location


Department:         

Residential Real Estate

Accountable To:   

Senior Processing & Disclosure Specialist

Position Summary:

Responsible for timely and independent processing of real estate loan files. Precise data entry of customer information. Daily collaborations with Loan Officers, Disclosure Specialists, Loan Funders and Servicing Team. This position demands extreme attention to detail with outstanding quality, excellent customer service, and adherence to all bank policies and procedures.

Functions, Duties and Responsibilities:

  • Applicable loan program requirements
  • Review loan file for accuracy and completeness along the way. Making sure balances on bank statements, verifications, etc. match the loan application
  • Review and ensure all preliminary documents are signed and dated
  • Order third-party services and follow-up to ensure timeframes are met
  • Monitor/Request supporting documentation as necessary
  • Perform standard and verbal verification of employment and compare the data to the application
  • Order/Monitor/Review appraisals, title commitments, flood determinations, etc.
  • Monitor closing dates to ensure Closing Disclosures go out timely to meet closing expectations
  • Adhere to HMDA regulations
  • Additional duties as assigned

Regulatory Compliance Requirements:

  • Incumbent will be responsible for meeting the requirements for all statutes/regulations pertaining to or governing his/her position. These include TRID, HMDA, ECOA, Fair Housing and Fair Lending, among others.

Knowledge, Skills and Abilities:

  • 2+ years of mortgage experience in a high-volume fast-paced environment required
  • Provide excellent customer service and work in a team environment
  • Ability to prioritize and make ‘on-the-spot’ decisions that impact the customer, weighing customer satisfaction with exposure to loss or fraud
  • In-depth knowledge of mortgage process
  • Effectively operate all office equipment required to support this position. To include but not limited to personal computer, strong keyboarding skills, fax, scanner/copier, printer, phone system, all applications, spreadsheets, database and presentation software necessary
  • Strong interpersonal skills, attention to detail and positive attitude
  • Excellent oral and written communication skills. Display independent judgement.
  • Demonstrate excellent organization, prioritize workflow, adaptability and flexibility
  • Ability to work in a fast-paced environment and be a quick thinker and learner while maintaining a high degree of accuracy

Disclaimer – The above statements are intended to describe the general nature of work of employee. Deerwood Bank has the authority to change and/or add any functions, duties and responsibilities as management deems necessary to meet business and organizational needs.

Applications are can be found at the bottom of this page.






Full-Time Bank Teller - Blackduck


We want YOU to join our awesome team here at Deerwood Bank! Come find out how we make banking nice & simple…

Full-Time Bank Teller

Reports to:

Retail Manager

Position Summary:

Responsible for performing a variety of duties such as proper handling of teller work, cash, accurately balancing, deposits, checks, payments promoting various bank products and services as well as other tasks as assigned. This position demands a high level of customer service skills, attention to detail and adherence to all bank policies and procedures.

Functions, Duties and Responsibilities:

  • Assist customers and staff with various retail, operations and customer service support.
  • Receives customer deposits for all accounts and payments. Verifying customer balances and requiring proper identification and documentation.
  • Maintains currency and coin supply within bank policy.
  • Maintains balancing records within acceptable limits.
  • Familiar with security equipment and understands safety precautions.
  • Provides various tasks including but not limited to verifying balances, balance ATM, order checks, documenting change of addresses, answering phones and questions, follow proper safe deposit box access, branch capture, redeem savings bonds, buy and sell foreign currency, prepare cashier checks, selling gift and reloadable cards, temporary cards, wire transfers, verify mail and night depository bags and envelopes, accurate logs and other appropriate activities to support the banks service reputation.
  • Cross sell and introduce new services to customers following the focus of branch goals and regulatory guidance.
  • Open and close the bank following proper security procedures.
  • Any other functions, duties and responsibilities as management may assign

Knowledge, Skills and Abilities:

  • Provide excellent customer service and work in a team environment.
  • Ability to prioritize and make on the spot decisions regarding customer transactions, weighing customer satisfaction issues with exposure to loss or fraud.
  • In-depth knowledge of all bank deposit products, services and policies
  • Basic knowledge of bank loan and investment center products
  • Effectively operate all office equipment required to support this position. To include but not limited to personal computer, strong keyboarding skills, fax, scanner/copier, printer, phone system, all applications, spreadsheets, database and presentation software necessary.
  • Must be alert to fraudulent activity, dishonesty, questionable behavior or improper handling of accounts and report to appropriate Bank personnel.Strong interpersonal skills, attention to detail, positive attitude and pleasant personality.
  • Excellent oral and written communication skills. Display independent judgement.
  • Demonstrate excellent organization, prioritize workflow, adaptability and flexibility.
  • Ability to work in a fast-paced environment and be a quick thinker and learner while maintaining a high degree of accuracy.

Training and Experience:

  • High school diploma or GED preferred; and cash handling and customer service experience preferred.

Disclaimer:
*The above statements are intended to describe the general nature of work of employee. Deerwood Bank has the authority to change and/or add any functions, duties and responsibilities as management deems necessary to meet business and organizational needs.

Job Type: Part-time

Applications can be found below. 






Employment Application Form *PDF* »

Mail completed applications and/or resumes to (Unless otherwise indicated above)

Andrea Bedard, PHR
Deerwood Bank
PO Box 520
Deerwood, MN 56444

Or scan and email to andrea.bedard*AT*deerwoodbank.com

 

An Equal Opportunity Employer

Applicant Rights Under Federal Employment Laws:

Family and Medical Leave Act (FMLA) 

Equal Employment Opportunity (EEO)

Equal Employment Opportunity Supplement

Employee Polygraph Protection Act (EPPAC)