Coronavirus (COVID-19) Response
In an effort to promote social distancing, access to our lobbies will be temporarily controlled. Although we are limiting access to our lobbies, we will remain open and available to serve our customers.
If you need to meet with us in person (for coin/currency, safe deposit box access, or banker appointment):
- Knock on the door at any of our locations
- Call your local office directly. Contact info can be found here
- Visit your local office’s Drive-Up to speak with staff members
Consider these other available options:
- Drive-Up and ATM – Sanitized frequently throughout the day
- Online and Mobile Banking
- Call Us!
We are here to help:
- Contact our customer service line at 800-291-6597
- Continue to visit this page for updates on our COVID-19 response
- Deerwood Bank has implemented various loan relief and fee waiver programs, to find out more about these programs, please contact your local banker.
Thank you very much for your patience and support. We look forward to sharing popcorn and a cup of coffee with you on the other side of this.
Stay safe and healthy!
Business Banking Relief Programs
For details on the various programs that are available, please contact one of the lenders below:
Brainerd Lakes Area – Baxter/Brainerd/Deerwood/Garrison
Central – St Cloud/Waite Park/Sartell
North – Grand Rapids/Bemidji/Blackduck/Northome
Procedural Updates as of 3/26/2020:
Deerwood Bank shares the concerns that you have for the individuals who have been affected by this illness. The health and safety of our customers and employees are always our highest priority. Our management team is closely monitoring the situation. We also have a Pandemic Response Committee that is meeting regularly, and we are taking appropriate actions to protect our employees. As of today, there are no suspected or confirmed cases of COVID-19 among any of our employees at any of our offices.
In response to the spread of COVID-19, we have:
- Continued to raise awareness among all our employees regarding the health and safety precautions recommended by the Centers for Disease Control (CDC) (e.g., proper and frequent handwashing, cleaning of common surfaces, social distancing, etc.)
- Required that all sick team members stay home
- Required that team members returning from countries identified as high-risk by the CDC self-quarantine for a period of 14 days
- Restricted all non-essential business travel
- Restricted in-person meetings in favor of teleconferences or videoconferences
- Implemented work from homes strategies where appropriate
- Provided additional time-off for team members that must stay home because they or a family member are ill, or because they need to care for their children during a school closing
- Continued to support social distancing efforts by encouraging our customer to utilize our mobile and online banking services
- Documented a Business Continuity/Disaster Recovery Plan that undergoes regular review and testing, including review by our federal and state regulators. Our plan specifically includes pandemic response planning.